Public Tickets
Al Vidovic
LogoClosed
Eco Roofs - Roofing Renovation WordPress Theme
Updated March 26, 2018 at 9:22am
2
Most recent comment from Andrey larichkin:Hello, Al Vidovic! It is very easy to increase/decrease slider's speed. Open in code editor file main.js which locates in /wp-content/themes/ecoroofs/js/ and go approximately to the lines #649-650: h ...
Fiodor
Checkout pageClosed
Craftly - Hobby and Crafts WordPress Theme
Updated March 20, 2018 at 9:25pm
14
Most recent comment from Fiodor:All the issues I wrote concern to default plugins you offer from the box.Next time I will be more careful buying such a theme...
Massimiliano
Header phone contactClosed
AirCool - Conditioning And Heating WordPress theme
Updated March 20, 2018 at 4:06pm
4
Most recent comment from Andrey larichkin:Hello, Dear Massimiliano!Open in any code editor file header1.php in this location: wp-contentthemesaircooltemplate-partsheaderSelect all code inside and replace it all with the code below. Pay your a ...
Martin Itumoh
Blank Template after uploadingClosed
GoGreen - Waste Management and Recycling WordPress theme
Updated March 20, 2018 at 9:22am
3
Most recent comment from Martin Itumoh :Dear Andrey,
Thank you so much. A friend helped me to upload it properly last night but I did not know how to withdraw my request. Many thanks. Martin
Michelle
General Queries - Fluffy pawClosed
FluffyPaw - WordPress theme for veterinary clinic or pet care center
Updated March 19, 2018 at 2:25pm
4
Most recent comment from Andrey larichkin:Hello, Dear Michelle!We have fixed the issue with bullet points: http://nimb.ws/ujHYozConcerning search - we not sure how to fix this, this plugin "add search in menu" is completely 3-d party.
Al Vidovic
Testimonial user iconClosed
Eco Roofs - Roofing Renovation WordPress Theme
Updated March 19, 2018 at 1:39pm
7
Most recent comment from Andrey larichkin:In this case add in additional css this code:
.flexslider .slides img {
width: 100%;
display: none;
}
Al Vidovic
Theme Title SectionClosed
Eco Roofs - Roofing Renovation WordPress Theme
Updated March 19, 2018 at 1:32pm
5
Most recent comment from Andrey larichkin:In this case please provide us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We strongly need exact info ...
Carlos Victorio
Error with menu (Smartphone)Closed
Pharmaton - Medical and Pharmacy WordPress Theme
Updated March 19, 2018 at 10:05am
5
Most recent comment from Andrey larichkin:Hello, Dear Carlos Victorio!We can fix for you these issue, for these purposes please provide us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link ...
Carlos Victorio
How to remove the Search button?Closed
Pharmaton - Medical and Pharmacy WordPress Theme
Updated March 16, 2018 at 8:21am
4
Most recent comment from Andrey larichkin:We are glad to help you!
Adam
change color schemeClosed
Hyphoria - Rock Band WordPress Theme
Updated March 12, 2018 at 3:36pm
8
Most recent comment from Andrey larichkin:Hello, Dear Adam!We have fixed this issue, please clear cache and check your website.Best Regards!
Sytian
Demo Content ErrorClosed
DigitBoost - SEO/Digital Company WordPress theme
Updated March 10, 2018 at 1:17pm
4
Most recent comment from Andrey larichkin:Hello, Dear Customer! It is very easy to deactivate – click WP Dashboard => Plugins => Installed Plugins => deactivate MWT Maintenance Mode: http://nimb.ws/FlH6np Best Regards!
Martin Hardy
Equal Height - Teaser Icon BoxesClosed
HR Human Consult - Human Resources & Recruiting WordPress Theme
Updated March 9, 2018 at 10:23am
2
Most recent comment from Andrey larichkin:Hello, Dear Customer!Please refer to the ticket https://mwtemplates.ticksy.com/ticket/1494613Best Regards!
Martin Hardy
Template TroubleshootingClosed
HR Human Consult - Human Resources & Recruiting WordPress Theme
Updated March 9, 2018 at 10:22am
4
Most recent comment from Andrey larichkin:Hello, Dear Martin Hardy!The size of an each teaser depends on a length of every heading and on amount of words in description.Try to use and equal about of words in headings and descriptions.
Jessica Xavier
erro para cortar imagem no wordpressClosed
Comfort+ - Interior Design WordPress theme
Updated March 8, 2018 at 10:58am
5
Most recent comment from Andrey larichkin:Hello, Dear Jessica Xavier!For some reason your host doesn't allow us to login WP Dashboard, every time we receive this error: http://nimb.ws/NwuzbrBut we suppose, that the issue with the "images ...
Simon
demo installation errorClosed
Pharmaton - Medical and Pharmacy WordPress Theme
Updated March 5, 2018 at 4:37pm
2
Most recent comment from Andrey larichkin:Hello, Dear Simon!Could you please provide us with the screenshot of your error?