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  Public Ticket #1504528
Error with menu (Smartphone)
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Comments

  • Carlos Victorio started the conversation
    March 15, 2018 at 2:04am

    On smartphone when I click the menu, it displays the options correctly, but after choosing the page the menu does not close.

    I need to manually close the menu to see the selected page.

    For better understanding, see the attached files or access the site through the smartphone.

  •  1,629
    Andrey replied
    March 15, 2018 at 10:45am

    Hello, Dear Carlos Victorio!

    It seems that your issue occurs due to the plugin, which adds icons for menu items.

    Please deactivate it and clear cache in a browser, then check how mobile menu works.

    Also let us know about  results.

    Best Regards!

  • Carlos Victorio replied
    March 16, 2018 at 2:16am

    Sorry, I did not understand the orientation,

    Is your advice to delete the icons that I placed next to the menu options?
    Are the icons that I highlighted in the attached image?


  • Carlos Victorio replied
    March 16, 2018 at 2:17am

    Follows attached

  •  1,629
    Andrey replied
    March 19, 2018 at 10:05am

    Hello, Dear Carlos Victorio!

    We can fix for you these issue, for these purposes please provide us with the following info:

    1. Link/login/password for your cPanel or similar hosting control panel.

    2. Link/login/password for your WP Dashboard.

    We strongly need exact information about this both points, only in this case we will be able to help you.

    Best Regards!