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Public Tickets

Jessica Xavier erro para cortar imagem no wordpressClosed   Comfort+ - Interior Design WordPress theme   Updated March 8, 2018 at 10:58am   5 Most recent comment from Andrey Larichkin:Hello, Dear Jessica Xavier!For some reason your host doesn't allow us to login WP Dashboard, every time we receive this error: http://nimb.ws/NwuzbrBut we  suppose, that the issue with the "images ... Simon demo installation errorClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated March 5, 2018 at 4:37pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Simon!Could you please provide us with the screenshot of your error? elie page_breadcrumbsClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated March 5, 2018 at 11:49am   6 Most recent comment from Andrey Larichkin:Hello, Dear Elie!Thank you for your notice!Best Regards! MaxiRoofing Social buttons in main menuClosed   Eco Roofs - Roofing Renovation WordPress Theme   Updated March 2, 2018 at 5:54pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Customer!In order to modify social icons in header, please click WP Dashboard => Appearance => Customize => Theme Header. Scroll options down and you will view settings for Social Icons:  ... augustin fournier theme HR human don't workClosed   HR Human Consult - Human Resources & Recruiting WordPress Theme   Updated March 2, 2018 at 3:34pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Customer. In order us to resolve and fix this issue, please provide us with the following info: 1. Link/login/password for your cPanel or similar hosting control panel. 2. L ... Eric error in headerClosed   LifeGuide - Personal and Life Coach WordPress theme   Updated February 26, 2018 at 4:19pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Eric!The recommended size for the logo is 215 x 60 px.As we see, you current logo has very larger size: 1920 x 404 pxJust optimize it for size 215 x 60 px.Also please try to use logo in ... Joao Background image not displaying properly on mobile browsersClosed   Life Coach - Personal Page WordPress Theme   Updated February 26, 2018 at 10:36am   4 Most recent comment from Andrey Larichkin:Thank you, Dear Joao!Best Regards! MANUELE PROBLEM WITH BULLET POINTClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated February 20, 2018 at 2:28pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Manuele! We have replied you concerning this issue in another ticket: https://mwtemplates.ticksy.com/ticket/1473929/ Please read it.Best Regards! Luis EDIT PAGES with UNYSON Does Not WorkingClosed   Coinster - Mining and Cryptocurrency Exchange WordPress Theme   Updated February 19, 2018 at 1:25pm   3 Most recent comment from Andrey Larichkin:Hello, Dear Customer!In order to fix this issue - please click WP Dashboard => Updates => Unyson Extensions => Update Extensions: http://nimb.ws/0EMjXJ This step will fix your issue.If these steps wil ... Jack Vo Header is not fixedClosed   XpertZ - Corporate Multipage WordPress theme   Updated February 5, 2018 at 10:20am   2 Most recent comment from Andrey Larichkin:Hello, Dear Jack!By default the header menu stays always at the top even while scrolling: http://nimb.ws/SafUzICould you please describe with more details about what you want to change in header?Than ... Jack Vo Demo content install: cURL error 18: transfer closed with outstanding read data remainingClosed   XpertZ - Corporate Multipage WordPress theme   Updated February 5, 2018 at 9:47am   3 Most recent comment from Andrey Larichkin:Hello, Dear Jack!Sometimes this issue occurs on local web servers.Have you this issue yet concerning cURL error 18? jacoob How to show products on homepage and store page?Closed   Coinster - Mining and Cryptocurrency Exchange WordPress Theme   Updated February 5, 2018 at 9:24am   2 Most recent comment from Andrey Larichkin:Hello, Dear Jacoob!To add woo commerce product on your home page, please perform the following steps: 1. Click WP Dashboard => Pages => All Pages => click Home - Front Page: http://nimb.ws/GHth2c2. ... Shamichael Demo Content (not there)Closed   Craftly - Hobby and Crafts WordPress Theme   Updated January 31, 2018 at 2:43pm   7 Most recent comment from Andrey Larichkin:Hello, Dear Shamichael!We have successfully performed theme and demo content installation for you - check your website.Now the login and password for your WP Dashboard are the following:Login: craftl ... Chandan Header Is Not ResposiveClosed   HR Human Consult - Human Resources & Recruiting WordPress Theme   Updated January 16, 2018 at 2:51pm   3 Most recent comment from Andrey Larichkin:Hello, Dear Chandan!In order to fix this issue, please click WP Dashboard => Appearance => Customize => Additional CSS and insert here the following code: .section_padding_bottom_50 > [class*="contai ... Jens InstallationClosed   Publico - Modern Magazine WordPress Theme   Updated December 20, 2017 at 10:11am   3 Most recent comment from Andrey Larichkin:Hello, Dear Jens Hobroh! We have successfully installed theme and demo content for you - check your website: http://metoo.buzz The theme was uploaded through FTP not via Binary Mode - that was the r ...