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Public Tickets

George No demo data is setClosed   OilDrop - oil and gas industrial WordPress theme   Updated June 11, 2018 at 3:05pm   4 Most recent comment from Andrey Larichkin:Hello, Dear George! We have successfully installed theme and demo content for you check your website. Here are the new credentials to access your WP Dashboard: Login:  oildrop Password:  oildrop ... zeroln issue installing extensionClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated June 9, 2018 at 7:35pm   3 Most recent comment from Andrey Larichkin:Hello, Dear Zeroln!Thank you for this useful information.Best Regards! Janna Glenn Issue hiding title sectionClosed   Hyphoria - Rock Band WordPress Theme   Updated June 8, 2018 at 3:01pm   4 Most recent comment from Andrey Larichkin:We are glad to hear that.Best Regards! chirag mohanty Showing error during installation in wordpressClosed   DeepDigital – Web Design Agency WordPress Theme   Updated June 6, 2018 at 6:46am   2 Most recent comment from Andrey Larichkin:Hello, Dear Chirag Mohanty!First of all, increase memory limit in your WP configuration: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-errorincrease-php-memory Also make sure ... Ajung Regarding TemplateissueClosed   DeepDigital – Web Design Agency WordPress Theme   Updated June 5, 2018 at 9:48am   4 Most recent comment from Andrey Larichkin:We are glad to assist you!Best Regards! Joe Hustle Plugin Changing Pre-LoaderClosed   DeepDigital – Web Design Agency WordPress Theme   Updated June 4, 2018 at 8:55am   3 Most recent comment from Andrey Larichkin:Hello, Dear Joe !Thank you for this information. We will send it our developers in order to resolve this issue additionally. David Allison Color changerClosed    Windor – Manufacturing WordPress Theme   Updated June 4, 2018 at 8:44am   2 Most recent comment from Andrey Larichkin:Hello, Dear David! Please refer to the ticket # https://mwtemplates.ticksy.com/ticket/1596011/ Loren Colour won't change on button when hoveringClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated May 30, 2018 at 6:05pm   6 Most recent comment from Andrey Larichkin:Hello, Dear Loren.We have fixed issue with hover on button:Best Regards! Loren Customisation helpClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated May 30, 2018 at 5:58pm   8 Most recent comment from Andrey Larichkin:Hello, Dear Loren.We have fixed your issue.Some path to images were incorrect and contained old path: localhost:8888/We have changed the old path for your new one auncestonpethaven.com.au and now eve ... Loren Pending change to emailClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated May 29, 2018 at 1:54pm   4 Most recent comment from Andrey Larichkin:Hello, Dear Loren.It seems that issue was fixed: http://nimb.ws/gJ0ty8 jens schwan database get crashed after demo content installClosed   LifeGuide - Personal and Life Coach WordPress theme   Updated May 29, 2018 at 12:03pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Jens Schwan!In order us to resolve this issue, please provide us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for ... Kishore text not showing fullClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated May 29, 2018 at 10:00am   2 Most recent comment from Andrey Larichkin:Hello, Dear Kishore!To extend this areas for text, click WP Dashboard => Appearance => Customize => Additional CSS and insert here this code: .content-3lines-ellipsis { height: auto; ... Noah Footer not working correctlyClosed   DeepDigital – Web Design Agency WordPress Theme   Updated May 28, 2018 at 7:30am   2 Most recent comment from Andrey Larichkin:Hello, Dear Noah!In order to fix this issue, please remove this image in wp-content/themes/dotdigital/img/parallax/copyright_bg.jpg or rename it to copyright_bg.jpg.oldThis step will fix this issue ... Yashang Gokani how to remove cart & my account iconClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated May 25, 2018 at 5:53pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Yashang!To hide these icons, click WP Dashboard => Appearance => Customize => Additional CSS and insert here this code: .fa-shopping-basket:before { content: "f291"; display: no ... Elie Danhash Wordpress plugin issueClosed   Flicker – Musician WordPress Theme   Updated May 25, 2018 at 11:15am   2 Most recent comment from Andrey Larichkin:Hello, Dear Elie Danhash.The last Unsyon releases is unstable, that's why this issue occurs.Please remind us login and password for your WP Dashboard and we will try to help you.Regards!