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Public Tickets

chirag mohanty Showing error during installation in wordpressClosed   DeepDigital – Web Design Agency WordPress Theme   Updated June 6, 2018 at 6:46am   2 Most recent comment from Andrey larichkin:Hello, Dear Chirag Mohanty!First of all, increase memory limit in your WP configuration: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-errorincrease-php-memory Also make sure ... Ajung Regarding TemplateissueClosed   DeepDigital – Web Design Agency WordPress Theme   Updated June 5, 2018 at 9:48am   4 Most recent comment from Andrey larichkin:We are glad to assist you!Best Regards! Joe Hustle Plugin Changing Pre-LoaderClosed   DeepDigital – Web Design Agency WordPress Theme   Updated June 4, 2018 at 8:55am   3 Most recent comment from Andrey larichkin:Hello, Dear Joe !Thank you for this information. We will send it our developers in order to resolve this issue additionally. David Allison Color changerClosed    Windor – Manufacturing WordPress Theme   Updated June 4, 2018 at 8:44am   2 Most recent comment from Andrey larichkin:Hello, Dear David! Please refer to the ticket # https://mwtemplates.ticksy.com/ticket/1596011/ Loren Colour won't change on button when hoveringClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated May 30, 2018 at 6:05pm   6 Most recent comment from Andrey larichkin:Hello, Dear Loren.We have fixed issue with hover on button:Best Regards! Loren Customisation helpClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated May 30, 2018 at 5:58pm   8 Most recent comment from Andrey larichkin:Hello, Dear Loren.We have fixed your issue.Some path to images were incorrect and contained old path: localhost:8888/We have changed the old path for your new one auncestonpethaven.com.au and now eve ... Loren Pending change to emailClosed   FluffyPaw - WordPress theme for veterinary clinic or pet care center   Updated May 29, 2018 at 1:54pm   4 Most recent comment from Andrey larichkin:Hello, Dear Loren.It seems that issue was fixed: http://nimb.ws/gJ0ty8 jens schwan database get crashed after demo content installClosed   LifeGuide - Personal and Life Coach WordPress theme   Updated May 29, 2018 at 12:03pm   2 Most recent comment from Andrey larichkin:Hello, Dear Jens Schwan!In order us to resolve this issue, please provide us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for ... Kishore text not showing fullClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated May 29, 2018 at 10:00am   2 Most recent comment from Andrey larichkin:Hello, Dear Kishore!To extend this areas for text, click WP Dashboard => Appearance => Customize => Additional CSS and insert here this code: .content-3lines-ellipsis { height: auto; ... Noah Footer not working correctlyClosed   DeepDigital – Web Design Agency WordPress Theme   Updated May 28, 2018 at 7:30am   2 Most recent comment from Andrey larichkin:Hello, Dear Noah!In order to fix this issue, please remove this image in wp-content/themes/dotdigital/img/parallax/copyright_bg.jpg or rename it to copyright_bg.jpg.oldThis step will fix this issue ... Yashang Gokani how to remove cart & my account iconClosed   Pharmaton - Medical and Pharmacy WordPress Theme   Updated May 25, 2018 at 5:53pm   2 Most recent comment from Andrey larichkin:Hello, Dear Yashang!To hide these icons, click WP Dashboard => Appearance => Customize => Additional CSS and insert here this code: .fa-shopping-basket:before { content: "f291"; display: no ... Elie Danhash Wordpress plugin issueClosed   Flicker – Musician WordPress Theme   Updated May 25, 2018 at 11:15am   2 Most recent comment from Andrey larichkin:Hello, Dear Elie Danhash.The last Unsyon releases is unstable, that's why this issue occurs.Please remind us login and password for your WP Dashboard and we will try to help you.Regards! Rob Installing demo-content without deleting all plugins etc.Closed   LifeGuide - Personal and Life Coach WordPress theme   Updated May 25, 2018 at 9:37am   2 Most recent comment from Andrey larichkin:Hello, Dear Rob!In this case we recommend you to install theme with demo content in some kind of test/temp directory, for example: www.yourwebsite.com/testsiteAfter demo content installation you you m ... Dulondel Demo Content Install doesn't workClosed   DeepDigital – Web Design Agency WordPress Theme   Updated May 24, 2018 at 12:28pm   4 Most recent comment from Andrey larichkin:We are glad to assist you!If you like our support and have a free minute - please give a positive rating for our theme. To do this - please login at themeforest.net, click "downloads", choose and rate ... Rene Revolution Slider pluginClosed   RepairMe - gadgets / home appliance repair workshop WordPress theme   Updated May 22, 2018 at 12:03pm   6 Most recent comment from Andrey larichkin:We are always ready to help you!