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  Public Ticket #1604383
No demo data is set
Closed

Comments

  • George started the conversation
    June 9, 2018 at 7:45pm

    Hello! I bought your theme. No demo data is set. The database is crashing! Help me please! Thank you!

  •  1,627
    Andrey replied
    June 9, 2018 at 8:08pm

    Hello, Dear George. Please provide us with the following info:

    1. Link/login/password for your cPanel or similar hosting control panel.
    2. Link/login/password for your WP Dashboard.

    We strongly need exact information about this both points, only in this case we will be able to help you.

    Best Regards!

  • George replied
    June 11, 2018 at 8:47am

    H!!

    Domen
    https://granulyatory52.ru/

    Control panel
    https://server88.hosting.reg.ru/manager/
    Login: u0302500
    Password: 8_x2PnG0

    Control panel Wordpress
    https://granulyatory52.ru/wp-admin/
    Login: AdminGranuly
    Password: ZB48dzwKozHETTBNQJf0

    Installed the template, demo data did not install!
    After installing the demo, the database collapses!
    Help please, thanks!

  •  1,627
    Andrey replied
    June 11, 2018 at 3:05pm

    Hello, Dear George!

    We have successfully installed theme and demo content for you check your website.

    Here are the new credentials to access your WP Dashboard:

    Login:  oildrop

    Password:  oildrop

    Please download and unzip documentation for this theme: https://drive.google.com/open?id=0B5NKlmlSvX2ySUxXbndlS1VjdUU

    Open Documentation_oildrop and click index.html 

    Pay your attention on the following topics: How to install theme with demo content, Frontpage customization, How to use Unyson Page Builder, Customizer options etc. 

    We hope our assistance was helpful for you. 

    Best Regards!