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Public Tickets

Amanda Edit ParagraphClosed   PrettyPress - Cleaning Service WordPress Theme   Updated January 30, 2020 at 11:46am   2 Most recent comment from Andrey larichkin:Hello, Dear Amanda!In order to change this paragraph, please go in the following way: /pretty-press/wp-content/themes/pretty-press/framework-customizations/extensions/services/static/css/services-sty ... Frederic De Staercke template not working due to mwt-unyson-extensionsClosed   Youko - Martial Arts WordPress Theme   Updated January 30, 2020 at 8:47am   2 Most recent comment from Andrey larichkin:Hello, Dear Frederic!Please send us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We need exact informat ... Amanda Blog SliderClosed   PrettyPress - Cleaning Service WordPress Theme   Updated January 27, 2020 at 11:45am   2 Most recent comment from Andrey larichkin:Hello, Dear Amanda!If you want to delete the slider from the blog page, please click WP Dashboard => Appearance => Widgets =>choose widget after header.http://prntscr.com/qtg81xBest Regards! Winston Leong How to edit timing for main sliderClosed   Finvision - Financial Audit And Consulting WordPress Theme   Updated January 23, 2020 at 12:31pm   4 Most recent comment from Andrey larichkin:Hello, Dear Chandan Rai! Please also change this parameter pauseOnHover: true, to this one: pauseOnHover: false, Save changes, clear cache in a browser and check results at front-end.Best Regards! Wade Cormie Changing light and dark theme and changing colorsClosed   Youko - Martial Arts WordPress Theme   Updated January 20, 2020 at 9:27am   2 Most recent comment from Andrey larichkin:Hello, Dear Wade Cormie!Please send us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We need exact infor ... Lutz Change english text into germanClosed   DeepDigital – Web Design Agency WordPress Theme   Updated January 20, 2020 at 8:57am   2 Most recent comment from Andrey larichkin:Hello, Dear Lutz!To change Read More , please open in code editor file loop-item.php which locates in /wp-content/themes/dotdigital/framework-customizations/extensions/services/views/ and go appro ... Lutz Menu Item - services cateoryClosed   DeepDigital – Web Design Agency WordPress Theme   Updated January 16, 2020 at 3:00pm   2 Most recent comment from Andrey larichkin:Hello, Dear Lutz!Please click WP Dashboard => Appearance => Menus => Main Menu => Screen Options: http://prntscr.com/p9r3y9http://prntscr.com/qolfaqhttp://prntscr.com/qolmmeBest Regards! Alexander Schmidt MalwareClosed   Models Agency - model and fashion portfolio WordPress theme   Updated January 15, 2020 at 12:06pm   2 Most recent comment from Andrey larichkin:Hello, Dear Alexander Schmidt!We check the files with theme and provide you with the next results:As you see, theme has not the malware. We can assume that your server could be hacked.https://www.vi ... kawahara ryou Hi, Model Pgae Model media Next Prev links don't moveClosed   UBella - Model Agency WordPress Theme   Updated January 14, 2020 at 12:10pm   2 Most recent comment from Andrey larichkin:Hello, Dear Kawahara!Please send us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We need exact informati ... Richard theme metaClosed   SkyMax - Internet Technologies WordPress theme   Updated January 6, 2020 at 9:04am   2 Most recent comment from Andrey larichkin:Hello,  Please,  click WP Dashboard => Appearance => Customize => Additional CSS and inset here the following code: section.page_topline.page_topline_2 { display: none; } Then save changes. B ... Stefan Gustafsson customizationClosed   CarRepair - Auto-Tuning WordPress theme   Updated January 6, 2020 at 8:03am   4 Most recent comment from Andrey larichkin:Hello, Dear Stefan Gustafsson! Thank you for your response! If you like our support and have a free minute - please give a positive rating for our theme CarRepair. To do this - please log in at theme ... Winston Leong Questions about editing the team widget within UnysonClosed   Finvision - Financial Audit And Consulting WordPress Theme   Updated December 27, 2019 at 9:22am   4 Most recent comment from Andrey larichkin:Hello, Dear Customer! You can do it with Unison Page Builder. For this add  section 4 columns and add images and text  http://prntscr.com/qgbp6u Edit paddings and color of columns. Best Regards! Huzaifa Lightbox not workingClosed   Krafty - WordPress Theme For Home Repair & Constructions   Updated December 13, 2019 at 5:11pm   4 Most recent comment from Andrey larichkin:Hello, Dear Huzaifa !Thank you for informing us about positive result.Best Regards! DEAN NJOKU MENUClosed   OilDrop - oil and gas industrial WordPress theme   Updated November 27, 2019 at 10:42am   2 Most recent comment from Andrey larichkin:Hello, Dear Dean!In order to disable move up menu, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here: .page_header.affix [class*="container"] { paddi ... Phil Webb Color Customization not workingClosed   Lumenos - Plastic Surgery Clinic WordPress Theme   Updated November 20, 2019 at 7:28am   3 Most recent comment from Andrey larichkin:Hello, when yoг change color, please click publish and then clear your cache. In most cases, the reason in this. Also, go to WP Dashboard => Settings => WP CSS http://prntscr.com/pzfa18   Ensure ...