Public Tickets
Richard
text color in the copyright sectionClosed
SkyMax - Internet Technologies WordPress theme
Updated September 27, 2019 at 8:20am
3
Most recent comment from Richard:Bingo! Thanks Andrey.
Rijo
REMOVE ADDRESS HEADER FROM MOBILE & TABClosed
JelyCo - ISP & Telecom WordPress Theme
Updated September 24, 2019 at 10:56am
2
Most recent comment from Andrey larichkin:Hello, Dear Rijo!In order to do this, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
@media (max-width: 1025px) {
.page_topline {
display: ...
John
SlidersClosed
Youko - Martial Arts WordPress Theme
Updated August 24, 2019 at 4:33pm
3
Most recent comment from John:Thank you so much! Works perfect.
Janice Fulgencio
Change the header image on each pagesClosed
UBella - Model Agency WordPress Theme
Updated August 22, 2019 at 7:30am
2
Most recent comment from Andrey larichkin:Hello, Dear Janice Fulgencio!
If you want to change breadcrumbs image globally, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
.entry-header-wrapper ...
GJ Fleming
MAILCHIMP ALREADY CONFIGURED!?Closed
MakeUp Artist Pro - MakeUp Artist, Beauty and Hair Stylist WordPress Theme
Updated August 21, 2019 at 2:21pm
2
Most recent comment from Andrey larichkin:Hello, Dear GJ !Thanks for this important notice.We will do this update as soon as possible.Best Regards!
GJ Fleming
Manage SideBars is BrokenClosed
MakeUp Artist Pro - MakeUp Artist, Beauty and Hair Stylist WordPress Theme
Updated August 21, 2019 at 1:15pm
2
Most recent comment from Andrey larichkin:Hello, Dear GJ!Please refer to the ticket # https://mwtemplates.ticksy.com/ticket/2123168/Best Regards!
GJ Fleming
Cannot Remove Side-BarClosed
MakeUp Artist Pro - MakeUp Artist, Beauty and Hair Stylist WordPress Theme
Updated August 21, 2019 at 1:07pm
4
Most recent comment from Andrey larichkin:We are glad to assist you, Dear Friend!Best Regards!
GJ Fleming
How to Change the ORDER of SERVICES on HOME PAGEClosed
MakeUp Artist Pro - MakeUp Artist, Beauty and Hair Stylist WordPress Theme
Updated August 20, 2019 at 2:20pm
5
Most recent comment from GJ Fleming:Thanks, Audrey. This worked perfect. Cheers
GJ Fleming
Can I change the Slider Speed and Transition Type?Closed
MakeUp Artist Pro - MakeUp Artist, Beauty and Hair Stylist WordPress Theme
Updated August 20, 2019 at 9:59am
2
Most recent comment from Andrey larichkin:Hello, Dear Customer!For example, if you want to increase slider's speed, please open in any code editor file main.js which locates in /wp-content/themes/makeup/js/ and go approximately to line # ...
ghali
AccessPress Social CounterClosed
DeepDigital – Web Design Agency WordPress Theme
Updated August 13, 2019 at 9:09am
2
Most recent comment from Andrey larichkin:Hello, Dear Ghali!In this case please download AccessPress Social Counter plugin here: https://drive.google.com/open?id=1YFwLKDGHhvgea5oIFDe09jl31osFNbG3 and install it manually.Best Regards!
Daniel Lagerpusch
accesspress-social-counterClosed
Look - fashion and model portfolio WordPress theme
Updated August 12, 2019 at 7:26am
2
Most recent comment from Andrey larichkin:Hello, Dear Daniel Lagerpusch!We recommended some alternatives.Please, read this article.Best">https://www.wpdoze.com/best-social-counter-plugin-for-wordpress/https://www.gomahamaya.com/best-social-c ...
Richard
cssClosed
SkyMax - Internet Technologies WordPress theme
Updated August 10, 2019 at 5:15pm
2
Most recent comment from Richard:Please ignore last question about CSS permission. Resolved. I needed to click publish and then it worked.
vankhoa192
Demo Content - Install Request failed. Error code: 400Closed
DeepDigital – Web Design Agency WordPress Theme
Updated August 8, 2019 at 8:11am
3
Most recent comment from Andrey larichkin:Hello, Dear Customer!Please send us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We strongly need exact ...
dollines
Unyson error 433Closed
Craftly - Hobby and Crafts WordPress Theme
Updated August 7, 2019 at 9:24am
4
Most recent comment from Andrey larichkin:Hello, Dear Dollines!It seems the issue is occurring because your hosting is blocking requests to github api. So, please contact your hosing provider to release the block on github api.Please, inform ...
melissa m wong
Unyson Page Builder is not working on siteClosed
Models Agency - model and fashion portfolio WordPress theme
Updated August 5, 2019 at 7:00am
9
Most recent comment from Andrey larichkin:I am really sorry but according to themeforest refund policy the item can be returned only under condition it malfunctions. The product was thoroughly tested by Envato review team and used by hundreds ...