Public Tickets
Peter Gerardi
Can't Save Or Preview ChangesClosed
DeepDigital – Web Design Agency WordPress Theme
Updated December 28, 2018 at 1:04pm
2
Most recent comment from Andrey larichkin:Hello, Dear Peter Gerardi! In order to fix this issue quickly - please click WP Dashboard => Settings => Permalinks => Common Settings => choose Plain and save all changes.Also please contact your ho ...
Bastian Fischer
Times in Booked pluginClosed
DeepDigital – Web Design Agency WordPress Theme
Updated December 10, 2018 at 8:09am
3
Most recent comment from Andrey larichkin:Hello, Dear Customer! Please click WP Dashboard => Settings => General and change Date Format/Time Format to your custom. Save changes and you will receive necessary result. Best Regards!
jmvision
Changing the Design of Menu (mobile view)Closed
DeepDigital – Web Design Agency WordPress Theme
Updated December 4, 2018 at 10:51am
2
Most recent comment from Andrey larichkin:Hello, Dear Customer!
Please do not create multiply tickets. Refer to the ticket # https://mwtemplates.ticksy.com/ticket/1794933/
Best Regards!
OKOGI ADOLPHUS
Child-Theme DownloadClosed
DeepDigital – Web Design Agency WordPress Theme
Updated November 27, 2018 at 2:22pm
3
Most recent comment from OKOGI ADOLPHUS:Thank You!
Daria
removing itemsClosed
DeepDigital – Web Design Agency WordPress Theme
Updated November 26, 2018 at 2:46pm
2
Most recent comment from Andrey larichkin:Hello, Dear Daria!1. To remove search button on top header navigation menu please click WP Dashboard => Appearance => Customize => Additional CSS, then paste this code here :
.home .search_modal a.s ...
Jon
Can't get back deleted section, can't change service buttonsClosed
DeepDigital – Web Design Agency WordPress Theme
Updated November 21, 2018 at 10:59am
2
Most recent comment from Andrey larichkin:Hello, Dear Jon!1.To change the service icons on the front page (marketing, development, web design, etc) click Wp Dashboard => Services => All Services then choose service and them click Service Icon ...
Gabriel
DotDigitalClosed
DeepDigital – Web Design Agency WordPress Theme
Updated November 21, 2018 at 8:31am
2
Most recent comment from Andrey larichkin:Hello, Dear Gabriel!Please send for us at the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We strongly need exac ...
Rashid_
.PSD of service imagesClosed
DeepDigital – Web Design Agency WordPress Theme
Updated November 19, 2018 at 7:20pm
3
Most recent comment from Rashid_:Thank you very much
Bayan hasan
problem in slider and home pageClosed
DeepDigital – Web Design Agency WordPress Theme
Updated November 19, 2018 at 9:44am
3
Most recent comment from Andrey larichkin:Hello, Dear Bayan! In this case you need to deactivate the Maintenance Mode.In order to turn off Maintenance Mode in DotDigital WP Theme: click WP Dashboard => Plugins => Installed Plugins => MWT M ...
lablancaponder
footerClosed
DeepDigital – Web Design Agency WordPress Theme
Updated October 28, 2018 at 11:52pm
2
Most recent comment from lablancaponder:I found the solution. Thanks!
Cody Harvey
change template colorClosed
DeepDigital – Web Design Agency WordPress Theme
Updated October 16, 2018 at 7:52am
2
Most recent comment from Andrey larichkin:Hello, Dear Cody Harvey!
If you want to change colors on your website, first of all, please click WP Dashboard => Plugins => All Plugins. Be sure that WP-SCSS plugin is active.
Then click WP Dashboa ...
Nitish bharti
Installation ProblemClosed
DeepDigital – Web Design Agency WordPress Theme
Updated October 15, 2018 at 7:55am
2
Most recent comment from Andrey larichkin:Hello, Dear Nitish Bbharti. Please provide us with the following info:1. Link/login/password for your cPanel or similar hosting control panel.2. Link/login/password for your WP Dashboard.We strongly n ...
Panda SEO
Contact FormClosed
DeepDigital – Web Design Agency WordPress Theme
Updated October 10, 2018 at 11:09am
3
Most recent comment from Andrey larichkin:Hello, Dear Customer!We have also check your Ninja Form settings with our email address.As for us it works completely fine: http://prntscr.com/l4dxnchttp://prntscr.com/l4e010http://prntscr.com/l4e077 ...
Amr Ali
Contact Form7 StyleClosed
DeepDigital – Web Design Agency WordPress Theme
Updated September 24, 2018 at 11:16am
2
Most recent comment from Andrey larichkin:Hello, Dear Amr Ali!If you want to add HTML tag for Contact form7, please read these articles:https://contactform7.com/tag-syntax/https://zemez.io/wordpress/support/how-to/add-new-fields-contact-fo ...
Ana
No logro instalar el tema correctamenteClosed
DeepDigital – Web Design Agency WordPress Theme
Updated September 20, 2018 at 12:41pm
2
Most recent comment from Andrey larichkin:Hello, Dear Ana! Please increase php memory limit value in order to fix this issue. This manual will help you to perform this: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted- ...