Okay
  Public Ticket #1746340
Installation Problem
Closed

Comments

  • Nitish bharti started the conversation
    October 14, 2018 at 10:48am

    Hello Support team

    I am purchasing dotdigital theme and when i want to install it slider revolution plugin not installed it shows error. I wiil attach the error page screenshot.

    So kindly solve this issue ASAP


    Thanks & Regards

    Nitish

  •  1,625
    Andrey replied
    October 15, 2018 at 7:55am

    Hello, Dear Nitish Bbharti. Please provide us with the following info:

    1. Link/login/password for your cPanel or similar hosting control panel.
    2. Link/login/password for your WP Dashboard.

    We strongly need exact information about this both points, only in this case we will be able to help you.

    Best Regards!