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  Public Ticket #905924
Demo Content Fail
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  •   Timothy started the conversation
  •  1,627
    Andrey replied

    Hello, Dear Timothy!

    We are very sorry to hear that you have issues with Handyman theme. But we will do our best to resolve and fix them! Lets resolve each issue step by step:

    1. Issue with logo. As you can view, the colors of default logo are adapted for main background colors of Handyman theme:


    On every part of website it looks fine:

    When the colors of your logo is adapted to theme colors and background - no matter what background color (dark or light) appears under the logo, in any case it will have clear appearance. Also you may view that intermediary background with half-transparency under the logo - it provides smooth transition when logo moves up or down while scrolling.



    Your logo has very light color, that is why on some part of the theme it looks not fine:
     


    Your current logo is really fine and it looks cool, but if you want it looks clear in Handyman WordPress theme - please change/optimize/adapt its colors. This step can solve this problem.

    2. How to change theme colors and background: go to your WordPress Administrative Panel, click Appearance > Customize:

    3. Request about appearance of the menu. Currently only HTML version of Handyman Theme has the appearance of main menu like on your screenshots. Maybe in future updates we will make menu for Handyman WP version exactly like in Handyman HTML version. But if you want to change main look of menu, use this plugin https://wordpress.org/plugins/slicknav-mobile-menu/ or this https://wordpress.org/plugins/shiftnav-responsive-mobile-menu/  or this https://wordpress.org/plugins/responsive-menu/screenshots/  Also you may try other similar plugins.

    For example, if in SlickNav plugin just paste these lines .main-nav, .mobile-menu, in SlickNav settings in "Add Menu to Replace" like at the screenshot below:

    And as result you will receive such menu in mobile version:

    4. Issue with demo-content. All images are present in demo content, but they have gray color. Each image in live version of Handyman theme has an owner and license. If you want your demo-content look like live version of Handyman theme - we can provide you with them, but in this case you should buy licenses for these images. You may replace all images to yours own.

    We also can reinstall demo-content for you, but as we can see, you have already partially filled web site with content. But after demo content installation all your existing content will be overwritten! If you allow us to reinstall demo-content for your - please confirm it - and we will proceed your request.

    5. Issue with long loading of website. During our test we have discovered, that your website loads fast. We can not replicate this issue. But time to time hosting may be overloaded, that is why all websites on the hosting sometimes load slowly. You can optimize your website manually, please read these instructions: https://premium.wpmudev.org/blog/5-quick-ways-to-speed-up-your-wordpress-site/ but please do this carefully, especially with caching plugins. 

    We are awaiting for your response and ready to assist you! 

  •  1,627
    Andrey replied

    Hello, Dear Timothy! We would like to know, is there a positive progress in the customization of the site? Do you need any further assistance? We checked your website several times http://advancedroofingoftexas.com and as for us - now it looks very nice due to the changes, which you have done.
    We were very distressed by your low rate regarding Life Coach Theme. We sincerely ask you to rate us positive - please change your 1 star rate to a higher 4 or 5 star.
    We have provided you with sufficiently detailed technical support and assistance, we also ready to help you in future.
    Sorry for any inconvenience and thank you for understanding. If you need further assistance - just do not hesitate to contact us. Best Regards, Sir!