Comments Roberto Di Lodovico started the conversationDecember 28, 2021 at 9:57amHello,I would like to install "DeepDigital Demo" demo pages that I have deleted without deleting the content of the pages that I have created. the contents created by me are present: in pages, services and blog articles. The problem is that if I try to start the installation of the demo pages it returns to me "Ajax Error" these are the error logs I get: Details of the error====================An E_ERROR error was caused in line 211 of the /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php file. Error message: Uncaught ValueError: Unknown format specifier "S" in /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php:211Stack trace:# 0 /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php(211): sprintf ('% S', 'categories')# 1 /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php(46): WordPress_Helpdesk_Saved_Replies_Post_Type-> register_saved_reply )_tax# 2 /home/zxalsolv/public_html/wp-includes/class-wp-hook.php(303): WordPress_Helpdesk_Saved_Replies_Post_Type-> init ('')# 3 /home/zxalsolv/public_html/wp-includes/class-wp-hook.php(327): WP_Hook-> apply_filters (NULL, Array)# 4 /home/zxalsolv/public_html/wp-includes/plugin.php(470): WP_Hook-> do_action (Array)# 5 /home/zxalsolv/public_html/wp-settings.php(578): do_action ('init')# 6 /home/zxalsolv/public_html/wp-config.php(92): require_once ('/ home / zxalsolv / ...')# 7 /home/zxalsolv/public_html/wp-load.php(50): require_once ('/ home / zxalsolv / ...')# 8 /home/zxalsolv/public_html/wp-admin/admin.php(34): require_once ('/ home / zxalsolv / ...')# 9 /home/zxalsolv/public_html/wp-admin/index.php(10): require_once ('/ home / zxalsolv / ...')# 10 {main} thrown Can you please fix this problem? thank youRegardsRoberto 1,692Andrey repliedDecember 28, 2021 at 12:12pmHello, Dear Roberto Di Lodovico! If you will install the new demo above the existent content - you will lose all your previous content. That's why we don't recommend you to do this. Why do you want to re-install the content? You may restore the pages., which you deleted previously from trash: http://prntscr.com/24y2q63 Please try. Best Regards! Sign in to reply ...
Hello,
I would like to install "DeepDigital Demo" demo pages that I have deleted without deleting the content of the pages that I have created.
the contents created by me are present:
in pages, services and blog articles.
The problem is that if I try to start the installation of the demo pages it returns to me "Ajax Error"
these are the error logs I get:
Details of the error
====================
An E_ERROR error was caused in line 211 of the /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php file. Error message: Uncaught ValueError: Unknown format specifier "S" in /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php:211
Stack trace:
# 0 /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php(211): sprintf ('% S', 'categories')
# 1 /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php(46): WordPress_Helpdesk_Saved_Replies_Post_Type-> register_saved_reply )_tax
# 2 /home/zxalsolv/public_html/wp-includes/class-wp-hook.php(303): WordPress_Helpdesk_Saved_Replies_Post_Type-> init ('')
# 3 /home/zxalsolv/public_html/wp-includes/class-wp-hook.php(327): WP_Hook-> apply_filters (NULL, Array)
# 4 /home/zxalsolv/public_html/wp-includes/plugin.php(470): WP_Hook-> do_action (Array)
# 5 /home/zxalsolv/public_html/wp-settings.php(578): do_action ('init')
# 6 /home/zxalsolv/public_html/wp-config.php(92): require_once ('/ home / zxalsolv / ...')
# 7 /home/zxalsolv/public_html/wp-load.php(50): require_once ('/ home / zxalsolv / ...')
# 8 /home/zxalsolv/public_html/wp-admin/admin.php(34): require_once ('/ home / zxalsolv / ...')
# 9 /home/zxalsolv/public_html/wp-admin/index.php(10): require_once ('/ home / zxalsolv / ...')
# 10 {main}
thrown
Can you please fix this problem?
thank you
Regards
Roberto
Hello, Dear Roberto Di Lodovico!
If you will install the new demo above the existent content - you will lose all your previous content.
That's why we don't recommend you to do this.
Why do you want to re-install the content? You may restore the pages., which you deleted previously from trash: http://prntscr.com/24y2q63
Please try.
Best Regards!