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  Public Ticket #2946028
information for demo content installation
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  • Roberto Di Lodovico started the conversation

    Hello,

    I would like to install "DeepDigital Demo" demo pages that I have deleted without deleting the content of the pages that I have created.

    the contents created by me are present:

    in pages, services and blog articles.

    The problem is that if I try to start the installation of the demo pages it returns to me "Ajax Error"

    these are the error logs I get:

    Details of the error
    ====================
    An E_ERROR error was caused in line 211 of the /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php file. Error message: Uncaught ValueError: Unknown format specifier "S" in /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php:211
    Stack trace:
    # 0 /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php(211): sprintf ('% S', 'categories')
    # 1 /home/zxalsolv/public_html/wp-content/plugins/wordpress-helpdesk/admin/class-wordpress-helpdesk-saved-replies.php(46): WordPress_Helpdesk_Saved_Replies_Post_Type-> register_saved_reply )_tax
    # 2 /home/zxalsolv/public_html/wp-includes/class-wp-hook.php(303): WordPress_Helpdesk_Saved_Replies_Post_Type-> init ('')
    # 3 /home/zxalsolv/public_html/wp-includes/class-wp-hook.php(327): WP_Hook-> apply_filters (NULL, Array)
    # 4 /home/zxalsolv/public_html/wp-includes/plugin.php(470): WP_Hook-> do_action (Array)
    # 5 /home/zxalsolv/public_html/wp-settings.php(578): do_action ('init')
    # 6 /home/zxalsolv/public_html/wp-config.php(92): require_once ('/ home / zxalsolv / ...')
    # 7 /home/zxalsolv/public_html/wp-load.php(50): require_once ('/ home / zxalsolv / ...')
    # 8 /home/zxalsolv/public_html/wp-admin/admin.php(34): require_once ('/ home / zxalsolv / ...')
    # 9 /home/zxalsolv/public_html/wp-admin/index.php(10): require_once ('/ home / zxalsolv / ...')
    # 10 {main}
      thrown

    Can you please fix this problem?

    thank you


    Regards

    Roberto

  •  1,692
    Andrey replied

    Hello, Dear Roberto Di Lodovico!

    If you will install the new demo above the existent content - you will lose all your previous content.

    That's why we don't recommend you to do this.

    Why do you want to re-install the content? You may restore the pages., which you deleted previously from trash: http://prntscr.com/24y2q63

    Please try.

    Best Regards!