Quiero devolver la plantilla ya que no cumple con lo descrito en su página, La plantilla en la homepage es solo código lo que no permite tener un prediseño adecuado, se trata de cambiar algo y se daña.
Toda la homepage esta en una línea de código la cual es imposible de modificar.
If you want to set up the information in Unyson Editor, please click WP Dashboard => Pages => Home Page =>choose on the right triangle сlick, see the screenshot:
My request is that they refund the value of the template and give me the authorization code, because their template is not designed for non-developers. An example of this is that the main page (home) is developed with inserted code (attached image 2) and for a person who does not know the language it is difficult to make the change. I have bought several templates and this is the first one that on the main page is developed with embedded code. The others use the design tools in this case, such as unyson.
I appreciate your understanding and prompt return of the cost of the template.
Thanks for your question. It seems this section is just collapsed. To expand it: please hover on the cursor on section an click "Expand" option: http://prntscr.com/rv3aur Perform all necessary changes and update the page.
Concerning the refund request: each customer can thus buy a theme, but then for imaginary reasons, demands money back. As a result, the client receives a product for free after the refund approval. We do not pursue such a policy. Thank you for understanding.
Quiero devolver la plantilla ya que no cumple con lo descrito en su página, La plantilla en la homepage es solo código lo que no permite tener un prediseño adecuado, se trata de cambiar algo y se daña.
Toda la homepage esta en una línea de código la cual es imposible de modificar.
Hello, Dear Diana!
If you want to set up the information in Unyson Editor, please click WP Dashboard => Pages => Home Page =>choose on the right triangle сlick, see the screenshot:
http://prntscr.com/23v5daa
Best Regards!
Thanks Kristina,
The link sent does not show anything.
My request is that they refund the value of the template and give me the authorization code, because their template is not designed for non-developers. An example of this is that the main page (home) is developed with inserted code (attached image 2) and for a person who does not know the language it is difficult to make the change. I have bought several templates and this is the first one that on the main page is developed with embedded code. The others use the design tools in this case, such as unyson.
I appreciate your understanding and prompt return of the cost of the template.
Hello, Dear Diana Sandoval.
Thanks for your question. It seems this section is just collapsed. To expand it:
please hover on the cursor on section an click "Expand" option: http://prntscr.com/rv3aur Perform all necessary changes and update the page.
Concerning the refund request: each customer can thus buy a theme, but then for imaginary reasons, demands money back. As a result, the client receives a product for free after the refund approval. We do not pursue such a policy. Thank you for understanding.
Best Regards!
Thanks Andrey,
the link shows the attached image. I don't see the options it says. Send an image of how it should look
When I request the return of the money it is because its template is not modifiable, even worse it is on the home page.
Hello, Dear Diana Sandoval.
Please check the screenshot in the attachment for this post.
You may request a refund via this link: https://themeforest.net/refund_requests/new
Best Regards!