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  Public Ticket #1969484
problem with email contact form
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  • Цветан started the conversation

    Hello, my site is now ready to be released. But I have difficulty contacting form. Now im make all of emails Which will be sent by customers to go to [email protected] But after checking the mail even in... is empty.

    Contat form dont send me a box to Send Succsesfull

  •  1,692
    Andrey replied

    Hello, Dear Customer!

    In order to fix this issue, please open in any code editor file form.php which locates in /framework-customizations/extensions/forms/extensions/contact-forms/views/

    and go approximately to the line # 46. Comment it using // symbols:

    //$form_tags['select'] = true;
    

    Then add before the line $38:

    $form_tags['form']['data-fw-form-id'] = true;
    

    this code:

    $form_tags['form']['method'] = true;
    $form_tags['form']['action'] = true;
    $form_tags['form']['class'] = true;
    

    The final result will have this code:

    $form_tags['form']['method'] = true;
    $form_tags['form']['action'] = true;
    $form_tags['form']['class'] = true;
    $form_tags['form']['data-fw-form-id'] = true;
    $form_tags['form']['data-fw-ext-forms-type'] = true;
    $form_tags['form']['data-pick-time'] = true;
    $form_tags['form']['data-pick-date'] = true;
    $form_tags['form']['data-language'] = true;
    $form_tags['form']['data-fw-form-id'] = true;
    $form_tags['textarea']['placeholder'] = true;
    $form_tags['textarea']['required'] = true;
    //$form_tags['select'] = true;
    $form_tags['option']['value'] = true;
    

    Save changes, clear cache in a browser.

    Best Regards!



  • Цветан replied

    now is work I tested. Thanks so much! 

  •  1,692
    Andrey replied

     Dear Customer!

    We are glad to assist you.

    Best Regards!