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  Public Ticket #1847380
Contact Form not working
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  • Chandrika started the conversation

    Hello, 

    Contact form not working. It doesn't show error or success message as well as mail not received at given email. I made required settings like this

    http://prntscr.com/m4tk7r

    Does any other settings are there for contact form?

  •  1,692
    Andrey replied

    Hello, Dear Chandrika!

    In this case we offer you to use this plugin: https://wordpress.org/plugins/contact-form-7/
    Download it and activate via WP Dashboard. Then click WP Dashboard => Contact => Contacts From => Add New.
    For example you give name it "Contact Form Workable". Insert it Form Tab this code: 

    <div class="row">
        <div class="col-xs-24 col-sm-12">
            <p>[text* your-name class:form-control placeholder "Full Name"]
            <p>[number* phone-number class:form-control placeholder "Phone number"]
            <p>[email* your-email class:form-control  placeholder "Email Address"] 
            <p>[textarea your-message class:form-control 45x10 placeholder "Your Message"]
        </div>
        
        <div class="col-xs-12 text-center">
            <p>[submit class:theme_button class:topmargin_10 class:wide_button "Send"]
        </div>
        
    </div>

    The result would be like on this screenshot: https://prntscr.com/m2wx5b

    Then click the "Mail" tab. The field "To" would contain your real email address to which you wish to receive all requests via contact form. 
    The filed from would contain your real domain's name after "@" symbol.

    Check here all settings and save changes: https://prntscr.com/m2wxhj

    Then open via Unyson Page Builder a page with affected Contact Form. Hide it, and place instead of it Text Block element: https://prntscr.com/m2x0ke
    Insert in text block element the shortcode of your Contact Form 7: https://prntscr.com/m2x1m5

    Save all changes and you'll receive the similar result as http://prntscr.com/m2x2ov

    This is a time-tested and well-proven solution. After all these steps you'll receive all requests via this contact form to your email.

    Best Regards!