Okay
  Public Ticket #1741844
Contact Form
Closed

Comments

  • Panda SEO started the conversation

    Hello, 

    There is a problem with contact form 7, whenever we are loged in it seems to work but when we visit the site loged off it the message "you're message has been sent" does not work and we do not receive it. We have to use contact form 7 has theme's form does not work

    It is pretty important we are missing contact so would you please check it has soon as possible. 


  •  1,692
    Andrey replied

    Hello,Dear Customer!

    Please check the following settings for Unyson Contact From:

    1.Click Contact From element in Unyson Page builder: http://nimb.ws/CJTiby

    2.Click Settings => Mailer Options => and check Email To filed. Input here your actual email, save settings and update page: http://nimb.ws/zESV9v

    3. Refresh in a browser a page with this contact from on your front-end, fill out the form and click submit button, then check new letter in your email.

    And also check settings for Contact Form 7 plugin:

    1. Click WP Dashboard => Contact => Contact Forms => choose necessary contact form: http://nimb.ws/bXhwVr
    2. Open Contact from and click Email: http://nimb.ws/PoeAnG Input 'TO' files appropriate email address. And save changes.

    Then reload your page with contact from in a browser and check mail form once more. 

    Best Regards!


  •  1,692
    Andrey replied

    Hello, Dear Customer!

    We have also check your Ninja Form settings with our email address.

    As for us it works completely fine: 

    http://prntscr.com/l4dxnc

    http://prntscr.com/l4e010

    http://prntscr.com/l4e077

    Also please check your SPAM folder.

    Best Regards!