In the icon box, I'm trying to set a custom icon. I have my custom icon saved in the icon box, but on the page it keeps showing as the image not available (see in screenshots). I've tried to upload the custom icon in both PNG and SVG format and neither have worked. Can you advise as to what is going wrong please?
Hi!
In the icon box, I'm trying to set a custom icon. I have my custom icon saved in the icon box, but on the page it keeps showing as the image not available (see in screenshots). I've tried to upload the custom icon in both PNG and SVG format and neither have worked. Can you advise as to what is going wrong please?
Hello, Dear Loren!
For example, download an png icon here: https://icons8.com/icon/set/check/all
Upload it and set via Unyson Page Builder. The parameter icon size would be equal the real size of the image: http://nimb.ws/1fSGzv
For example, if image has 64 x 64 px, set size parameter 64.
Save all changes and update page and you will receive the following result: http://nimb.ws/9yCQgI
Best Regards!
Hi, thanks so much its still not working. I've attached a screenshot of the icon box page builder to see if you can identify what is wrong.
Thanks
Hello, Dear Loren!
Do have an opportunity to transfer you website from localhost to online?
In this case we would be able to assist you more effective.
Hi there,
Login details to check the issue are the below:
https://www.launcestonpethaven.com.au/wp-admin
username: launcestonpethavenco
password: Petseverywhere!111
Thanks!
Hello, Dear Loren!
Could you please check login and password once more, because we can't login your WP Dashboard using these credentials.
Best Regards!
Sorry! The login details are
launcestonpethaven.com.au/wp-admin
admin
Petseverywhere!111
Hello, Dear Loren.
We have fixed your issue.
Some path to images were incorrect and contained old path: localhost:8888/
We have changed the old path for your new one auncestonpethaven.com.au and now everything works fine.
Here how it was: http://nimb.ws/tfYab8
and how it is now: http://nimb.ws/H32SVR
Best Regards!