In this case please try to re-upload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. We also can resolve and fix your issue, just provide us with link/login/password for your WP Dashboard and cPanel.
For technical reasons we can not change PHP version of the server... Would there be no other choice? If not, unfortunately we would need a refund of the amount :(
Usually every hosting company is able to update their PhP version. But no matter, we have modified several files in theme for your PhP version and now theme works fine. Also we have installed demo-content for you.
¡Hi!
I bought the item but I have a problem. I try to install it but I get the following error:
Parse error: syntax error, unexpected '[' in /home/domain/public_html/nuevaweb/wp-content/themes/sport-trainers/functions.php on line 1499
I installed a wordpress from the beginning and template "sport-trainers"
Hello, Dear Carmen.
In this case please try to re-upload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. We also can resolve and fix your issue, just provide us with link/login/password for your WP Dashboard and cPanel.
Best Regards!
The problem continues:
VER IMAGE
Can you provide me an email to send the access data to FTP and CPANEL?
Thank you!
Hello, Dear Carmen. Please reply here in Private Reply or send these credentials at [email protected]
Kindly Regards!
Hi Andrey,
Have you been able to see why the error occurs? We need to urgently fix this. If not, we will refund the amount paid :(
Hello, Dear Carmen. We are resolving your issue. Very soon we will provide you with result.
Hello, Dear Carmen.
The issue causes the outdated version of your PHP on server: http://chambalo.es/nuevaweb/phpinfo.php
Please switch you current PHP version from 5.3.29 to 5.6 It is possible to perform via cPanel or other similar control panel for the hosting.
You may also ask your support to upgrade PHP version at https://gigas.com/soporte/
Pleas let us know about result. Kindly Regards!
Good morning Andrey,
For technical reasons we can not change PHP version of the server... Would there be no other choice? If not, unfortunately we would need a refund of the amount :(
Hello, Dear Carmen!
Usually every hosting company is able to update their PhP version. But no matter, we have modified several files in theme for your PhP version and now theme works fine. Also we have installed demo-content for you.
Kindly Regards!
Dear Andrey,
Thank you very much for your attention and fast support!
Regards!
We are glad to help you!
Kindly Regards!