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Public Tickets

diamondagencymarbella Plugin problemClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 4, 2025 at 2:50pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Customer! Thank you for your message. Please check our reply in the ticket # https://mwtemplates.ticksy.com/ticket/4304622 Best regards! ricardo error internal pluginClosed   Models Agency - model and fashion portfolio WordPress theme   Updated April 29, 2021 at 7:01am   2 Most recent comment from Andrey Larichkin:Hello, Dear Ricardo!In order to check your settings, please send us the following information:Link/login/password for your WP Dashboard. We need exact information about both points. Best Regards! cryptus LanguageClosed   Models Agency - model and fashion portfolio WordPress theme   Updated April 5, 2021 at 8:30pm   3 Most recent comment from cryptus:thank you, totally overlooked! Alexander Schmidt MalwareClosed   Models Agency - model and fashion portfolio WordPress theme   Updated January 15, 2020 at 12:06pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Alexander Schmidt!We check the files with theme and provide you with the next results:As you see, theme has not the malware. We can assume that your server could be hacked.https://www.vi ... melissa m wong Unyson Page Builder is not working on siteClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 5, 2019 at 7:00am   9 Most recent comment from Andrey Larichkin:I am really sorry but according to themeforest refund policy the item can be returned only under condition it malfunctions. The product was thoroughly tested by Envato review team and used by hundreds ... Morry Morgan Strange text appearingClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 15, 2018 at 12:59pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Morry Morgan! In order to fix this issue, please open in code editor file models-profile.php which locates in /wp-content/themes/beautyagency/ Change line #213 form this one: $output ... Morry Morgan alignment of graphicsClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 15, 2018 at 12:33pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Morry Morgan! In order to fix this issue, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here: .fw-testimonials .fw-testimonials-avatar img ... Morry Morgan Removing the Shuffle fieldClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 15, 2018 at 9:52am   4 Most recent comment from Andrey Larichkin:We are glad to assist you! Morry Morgan Changing titleClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 10, 2018 at 12:33pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Morry Morgan!If you want to change "Contact model" words in model's profile - open in any code editor file models-profile.php located in /wp-content/themes/beautyagency and go to line # ... Morry Morgan Map issueClosed   Models Agency - model and fashion portfolio WordPress theme   Updated August 10, 2018 at 12:29pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Morry Morgan!This issue has occurred due to the changes in API policy of Google, please read this article: https://elfsight.com/blog/2018/06/google-maps-not-working-website/ In this case ... justina BusinessClosed   Models Agency - model and fashion portfolio WordPress theme   Updated October 24, 2017 at 9:37am   19 Most recent comment from Andrey Larichkin:Hello, Dear Justina!If you want to decorate model information more pleasing the eye - install this plugin: https://wordpress.org/plugins/tinymce-advanced/In provides additional options for text editi ... Arvi How can I add a search icon as part of the menuClosed   Models Agency - model and fashion portfolio WordPress theme   Updated July 18, 2017 at 8:50pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Arvi!If you want ot hide the top bar completely (with the social icons, search etc), click WP Dashboard => Appearance => Customize => Additional CSS and insert here the following code: .h ... Arvi Autoplay TestimonialsClosed   Models Agency - model and fashion portfolio WordPress theme   Updated June 23, 2017 at 1:11pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Customer!  The alternative way is the following: open in code editor file main.js located in /wp-content/themes/beautyagency/js and remove lines from 45 to 67: http://nimb.ws/6K2ywe Sa ... cemre login/register iconsClosed   Models Agency - model and fashion portfolio WordPress theme   Updated March 20, 2017 at 5:44pm   2 Most recent comment from Andrey Larichkin:Hello, Dear Cemre.Please open in code editor file style.css located in /wp-content/themes/beautyagency/style.css and add to the following code in string 1847 display: none; rule: http://nimb.ws/8gq0 ... ramarao iam unabl to change Height parameter in custom models pluginClosed   Models Agency - model and fashion portfolio WordPress theme   Updated February 18, 2017 at 11:29pm   3 Most recent comment from Andrey Larichkin:Hello, Dear Ramarao!To rename such values as Height, Bust, etc. In order to do this, please perform a search for necessary text in files of theme directory. For example, you ...